Terms and Conditions

Under the laws of the Republic of Latvia, the owner of an online store is required to specify the terms and conditions for the delivery and return of goods, as well as the consumer’s right of withdrawal. Such provisions are referred to as a Distance Contract (Cabinet of Ministers Regulations).

Distance Contract

The seller of the goods offered in this online store, hereinafter referred to as the Seller, and the person placing an order, hereinafter referred to as the Buyer, enter into the following agreement:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer’s order.

Delivery and Payment

The Buyer places an order through this website, specifying the type and quantity of goods ordered. The Buyer may pay for the goods using the payment methods available in the online store or by paying the invoice prepared by the Seller and sent to the Buyer by email in accordance with the order. The invoice is issued electronically and is valid without a signature.

The Seller shall ensure delivery of the goods within 20 days from receipt of payment for the goods, with the delivery time agreed upon with the Buyer.

Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 calendar days from the date of receipt of the goods by sending a written notice of withdrawal to the Seller. Upon the Buyer’s request, the Seller will provide the withdrawal form by email.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the notice of withdrawal. All costs associated with returning the goods to the Seller shall be borne by the Buyer.

The Buyer may not exercise the right of withdrawal if:

● due to their nature, the ordered goods cannot be returned, or the goods are perishable or rapidly consumed;

● the ordered goods have been manufactured specifically for the Buyer according to an individual order;

● the Buyer has opened the packaging of an audio or video recording or computer software.

Section 12, Paragraph 6 of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer is responsible for maintaining the quality and safety of the goods during the period for exercising the right of withdrawal.”

The Seller reserves the right to refuse the Buyer’s exercise of the right of withdrawal or to charge compensation if the goods have been damaged due to careless handling or failure to follow the instructions for use, if the original packaging has been lost, or if the packaging has been significantly damaged.

Data Processing

By providing the necessary information when placing an order, the Buyer confirms that they have read and agree that the data provided will be used so that the Seller can process the Buyer’s order and deliver the goods in accordance with the laws and regulations of the Republic of Latvia.

By providing their information, the Buyer agrees to receive notifications at the email address provided in connection with the processing of their order.